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Associate Application Support Technician

Company Overview

Our passion is providing Americans and veterans in rural communities stable and rewarding IT careers. Our purpose is bettering their lives and enriching the communities where they live, while helping Fortune 2000 companies achieve success.

Job Summary

Under supervision, provide assistance and development according to assigned tasks. This position provides an individual the opportunity to gain hands-on experience in Onshore Operations, with potential opportunities for special projects depending on the Programmer Associates skills.

Responsibilities and Duties

  • Perform scheduled tasks based on requirements
  • Professionally communicate with supervisor and client
  • Maintain existing documentation • Ability to update and maintain computer programs/applications.
  • Ability to analyze business requirements and develop technical solutions.
  • Ability to determine the accuracy of various mathematical calculations and functions.

Qualifications and Skills

  • Knowledge of general operating principles, capabilities, and limitations of information technology systems.
  • Knowledge of various programming languages (e.g. JAVA, C#, VB, COBOL, .NET)
  • Knowledge of client/organizational principles and procedures of computer programming/application development.
  • Knowledge of debugging/troubleshooting tools and techniques used to assess problems within a computer program/application.
  • Knowledge of general computer architecture (CPU, memory allocation, peripheral devices, I/O, etc.) in order to  perform basic computer functions.
  • .Knowledge of basic mathematical and algebraic principles to define equations and manipulate  variables.
  •  Knowledge of Information Technology (IT) techniques for sorting, searching, and querying data (e.g., Structured    Query Language).
  • Detail oriented, have excellent writing & verbal communication skills and possess client facing skills

Benefits and Perks

  • Onshore Outsourcing benefits include: Paid vacation, Health Insurance, 401K, Life Insurance, Casual dress code, Community Outreach Program, Onsite special events, Discounted Health Club memberships, and more! 
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