Our passion is providing Americans and veterans in rural communities stable and rewarding IT careers. Our purpose is bettering their lives and enriching the communities where they live, while helping Fortune 2000 companies achieve success.
The IT Support Team Lead is responsible for maintaining a strong customer relationship and professional environment by providing leadership to the team. This individual monitors all applicable Service Levels to ensure the team meets its goals. They will use their unique experience and problem solving skills to provide solutions to each possible issue. The IT Support Team Lead will work directly with their manager to build and maintain any reporting required by the customer.
Responsibilities and Duties
Qualifications and Skills
Benefits and Perks
Onshore Outsourcing benefits include: Paid vacation, Health Insurance, 401K, Life Insurance, Casual dress code, Community Outreach Program, Onsite special events, Discounted Health Club memberships, and more!