Our passion is providing Americans and veterans in rural communities stable and rewarding IT careers. Our purpose is bettering their lives and enriching the communities where they live, while helping Fortune 2000 companies achieve success.
The IT Support Analyst provides high quality customer service to the client, responding to requests and issues accurately and promptly. The role requires detailed and in-depth knowledge of the client applications including use of software or infrastructure components. Work may include assistance with access requests, financial processing, work order management, project management, and related software. Responsibilities vary by client but may include security administration, troubleshooting software, providing guidance to the user base, and working with client support teams to address technical issues. IT Support Analysts will have direct interaction with 2nd /3rd level technical teams, the client user base and others as designated by the client.
Responsibilities and Duties
Qualifications and Skills
Benefits and Perks
Onshore Outsourcing benefits include: Paid vacation, Health Insurance, 401K, Life Insurance, Casual dress code, Community Outreach Program, Onsite special events, Discounted Health Club memberships, and more!